Privacy Policy

We are glad you are visiting our website and appreciate your interest! The protection of your privacy while using our website is important to us, so please take note of the following information on how your data is handled:

1) General Information on the Handling of Personal Data

You can visit our website without providing any personal information. With every access to our website, usage data is transmitted by your internet browser and stored in log files, known as server log files, such as the date and time of access, the name of the page visited, the amount of data transmitted, and the requesting provider. These data cannot be assigned to a specific person and are used exclusively to ensure the smooth operation of our website and improve our offerings.

Personal data is collected when you voluntarily provide it to us in order to fulfill a contract or when opening a customer account. The data collected is shown in the respective input forms. Deletion of your customer account is possible at any time and can be done by sending a message to the contact option described below. We store and use the data you provide for contract fulfillment. After full completion of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial retention periods and will be deleted after these periods have expired unless you explicitly consented to further use of your data or there is another legally permitted use of your data, of which we will inform you below.

In the context of contacting us (e.g., via contact form or email), personal data is collected. The data collected in the case of a contact form is specified in the respective contact form. This data is stored and used exclusively for answering your request or for contact and the associated technical administration. Your data will be deleted after your inquiry has been processed, unless you wish otherwise and there are no legal retention obligations preventing deletion.

In addition, personal data is collected when you sign up for our email newsletter. These data are used by us for our own advertising purposes in the form of our email newsletter, provided you explicitly consent as follows:

"Please send me regular and revocable information about your product range by email."

You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending us a corresponding message. After unsubscribing, your email address will be immediately deleted from our newsletter distribution list.

The sending of email newsletters is carried out via the technical service provider The Rocket Science Group, LLC d/b/a MailChimp, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA (http://www.mailchimp.com/), to whom we transfer your data for the purpose of sending the newsletter. Please note that your data is generally transmitted to a MailChimp server in the USA and stored there. To protect your data in the USA, we have entered into a data processing agreement with MailChimp based on the standard contractual clauses of the European Commission to allow the transmission of your personal data to MailChimp. This data processing agreement can be viewed at the following internet address: http://mailchimp.com/legal/forms/data-processing-agreement/. MailChimp is also certified under the US-EU Privacy Shield framework and commits to comply with EU data protection provisions, details of which can be read here: https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG. You can object to the storage and use of your data at any time with effect for the future by contacting us using the email address provided in the imprint.

2) Disclosure of Personal Data for Order Processing

2.1 The order processing (including invoicing) is carried out by the service provider "easybill" (easybill GmbH, Düsselstr. 21, 41564 Kaarst). We only pass your data to easybill for the purpose of processing your online order. Details about data protection at easybill and the easybill privacy policy can be found on the easybill website at easybill.de.

2.2 The personal data we collect will be passed on to the transport company commissioned with the delivery, as far as necessary for the delivery of the goods. We pass your payment data to the commissioned financial institution for processing payments.

2.3 When paying via PayPal, credit card via PayPal, direct debit via PayPal or, if available, "purchase on account" via PayPal, we pass your payment data to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal") for processing the payment. PayPal reserves the right to conduct a credit check for the payment methods credit card via PayPal, direct debit via PayPal, or, if offered, "purchase on account" via PayPal. The result of the credit check regarding the statistical payment default probability is used by PayPal to decide on the provision of the respective payment method. The credit report may contain probability values (so-called score values). If score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values also includes address data. Further information about data protection, including the credit agencies used, can be found in PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

2.4 The order processing is carried out by the service provider Amazon (Amazon EU S.à r.l., 5, Rue Plaetis 2338, Luxembourg) as part of "Fulfillment by Amazon" (= Fulfilment by Amazon). Your personal data is only passed on to Amazon for the purpose of processing your online order. Details about data protection at Amazon and the Amazon privacy policy can be found at the following link: http://www.amazon.de/gp/help/customer/display.html/ref=footer_privacy?ie=UTF8&nodeId=3312401

2.5 The order processing is carried out by the service provider DHL Home Delivery GmbH, Sträßchensweg 10, 53113 Bonn as part of "Fulfillment by DHL". Your personal data is only passed on to DHL Fulfillment for the purpose of processing the online order.

2.6 If you choose the payment method paydirekt, the payment is processed via the payment service provider paydirekt GmbH, Hamburger Allee 26-28, 60486 Frankfurt am Main. In this case, your payment data (e.g., payment amount, payment recipient information) and your confirmation that the payment data is correct will be collected by paydirekt GmbH to process the paydirekt payment and transmitted to your bank. paydirekt GmbH authenticates the payment through the authentication procedure stored at your bank. Further information about the transmission and processing of your data can be found in the paydirekt privacy policy, which you can view at the following link: https://www.paydirekt.de/agb/index.html

2.7 If the delivery of goods is made by the transport service provider DHL (Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn), we will pass on your email address to DHL before the delivery of the goods in order to coordinate the delivery time or to inform you about the shipping status, provided you have explicitly agreed as follows:

"I consent that my email address will be shared with DHL (Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn) so that DHL can contact me via email before delivery of the goods to coordinate the delivery time or send status information regarding the shipment delivery. I can withdraw my consent at any time."

Otherwise, we will only provide DHL with the recipient's name and delivery address. In this case, it will not be possible to coordinate the delivery time with DHL or provide shipping status information.

3) Cookies

To make visiting our website more attractive and enable the use of certain features, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after closing your browser (so-called session cookies). Other cookies remain on your device and allow us or our partner companies to recognize your browser the next time you visit (persistent cookies). You can set your browser to inform you about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for specific cases or in general. If you do not accept cookies, the functionality of our website may be limited.

4) Contact for Customer Review Requests

If you have explicitly given us your consent during or after your order by checking a corresponding checkbox or clicking a designated button ("Review Later"), we will pass your email address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.de) to remind you via email about the possibility of leaving a review for your order. You can revoke this consent at any time by sending a message to the contact option described below or directly to Trusted Shops.

5) Use of Social Plugins

Our website uses social plugins ("plugins") from the online service Instagram, operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). The plugins are marked with an Instagram logo, such as in the form of an "Instagram camera." An overview of Instagram plugins and their appearance can be found here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges.

When you visit a page of our website that contains such a plugin, your browser establishes a direct connection to Instagram's servers. The content of the plugin is transmitted directly from Instagram to your browser and embedded into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page of our website, even if you do not have an Instagram profile or are not logged in to Instagram at the moment. This information (including your IP address) is transmitted by your browser directly to an Instagram server in the USA and stored there.

If you are logged in to Instagram, Instagram can immediately associate your visit to our website with your Instagram account. If you interact with the plugins, for example, by clicking the "Instagram Camera" button, this information is also transmitted directly to an Instagram server and stored there. The information is also published on your Instagram account and shown to your contacts there.

The purpose and scope of data collection and the further processing and use of the data by Instagram as well as your related rights and options for settings to protect your privacy can be found in Instagram's privacy policy: https://help.instagram.com/155833707900388/.

If you do not want Instagram to directly associate the data collected from our website with your Instagram account, you must log out of Instagram before visiting our website. You can also prevent the loading of Instagram plugins entirely by using browser add-ons, such as the script blocker "NoScript" (http://noscript.net/).

6) Use of Videos (e.g., YouTube, Vimeo)

This website uses the YouTube embedding feature to display and play videos from the provider "YouTube." The extended privacy mode is used, which, according to the provider, only starts collecting user information when the video is played. When the playback of embedded YouTube videos begins, the provider "YouTube" uses cookies to collect information about user behavior. According to YouTube, these are used, among other things, to collect video statistics, improve user-friendliness, and prevent abusive behaviors. Regardless of whether the embedded videos are played, a connection to the Google network "DoubleClick" is established every time this website is visited, which may trigger further data processing processes beyond our control.
More information about privacy at "YouTube" can be found in the provider's privacy policy at: https://www.google.de/intl/de/policies/privacy/

7) Use of Google AdWords Conversion Tracking

This website uses the online advertising program "Google AdWords" and the conversion tracking feature within Google AdWords. The conversion tracking cookie is set when a user clicks on an advertisement placed by Google. Cookies are small text files that are stored on your computer system. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not expired, Google and we can recognize that the user clicked on the advertisement and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies cannot therefore be tracked across AdWords customer websites. The information collected by the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that would allow them to personally identify the users. If you do not wish to participate in the tracking, you can object to the use of the conversion tracking cookie by easily deactivating it in your internet browser's user settings. You will then not be included in the conversion tracking statistics.

For more information on Google's privacy policy, please visit: http://www.google.de/policies/privacy/

8) Google Maps

On our website, we use Google Maps (API) from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Maps is a web service for displaying interactive (land) maps to visually represent geographic information.

When accessing the subpages that include the Google Maps map, information about your use of our website (such as your IP address) is transmitted to Google servers in the USA and stored there. Google may share this information with third parties where required by law or where third parties process this data on behalf of Google.

Google will not associate your IP address with other Google data. However, it is technically possible for Google to use the data obtained through the use of Google Maps to identify users, create user profiles, or process and use it for other purposes, which we cannot control.

You can view the terms of use for Google at http://www.google.de/intl/de/policies/terms/regional.html, and the additional terms of use for Google Maps at https://www.google.com/intl/de_US/help/terms_maps.html. Detailed information about privacy regarding the use of Google Maps can be found on Google's website ("Google Privacy Policy"): http://www.google.de/intl/de/policies/privacy/

If you do not agree to the future transmission of your data to Google within the framework of the use of Google Maps, you can completely disable the Google Maps web service by turning off JavaScript in your browser. Google Maps and thus the map display on this website cannot be used.

 

9) Your Rights and Contact Information

You have the right to request free information about your stored data and, if applicable, the right to correction, blocking, or deletion of this data. If you have any further questions regarding the collection, processing, or use of your personal data, please contact us. The same applies to requests for information, blocking, deletion, and correction of your personal data, as well as for the revocation of consents you have given. The contact address can be found in our imprint.

 

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